Carers Charter Launch Event

The launch is being held on Monday 4th March 2013, 6pm – 7.30pm in the Council Chambers at County Hall. 

We will see Mick Connell and Lesley Haggers Leicestershire County Council, John Adler, University Hospitals of Leicester NHS Trust and John Short, Leicestershire Partnership Trust sign up to the Carers Charter. Please reserve your place by contacting Jenny on 0116 2293018 or email jenny@communitiesinpartnership.org.uk by Friday 15th February 2013.

One of the actions in the Joint Leicester, Leicestershire and Rutland Carers Strategy 2012 – 2015 was to create a Carers Charter.

This would be a working document that would be regularly reviewed ensuring that all employees of the organisations who signed up to the Charter and were working with carers followed the same set of guidelines and strived to achieve the same high standard of service.

Leicestershire County Council approached Leicestershire LINk to help them to produce a Carers Charter.

The Leicestershire LINk Carers Task Group took on the challenge and brought together a sub group of carers, representatives from the voluntary sector carer organisations, Leicestershire County Council and University Hospitals of Leicester NHS Trust. Some way through the process it was established that Leicestershire Partnership NHS Trust were also working on a Carers Charter.  It was agreed that we would all work together so that across Leicestershire there is one charter that Health, Social Care and Voluntary Providers sign up to, thus ensuring carers received the same high standard of service wherever they live.  The Carers Charter that we are launching is the result of a lot of hard work by the sub group which has involved consultation, discussion, debate, drafts, changes, updates and more changes …!! 

 The Charter identifies ‘WHAT’ carers want from their Health and Social Care providers and ‘WHAT’ the providers want to be able to give the carers of Leicestershire. It is a first step, a building block on the road to better care and support for carers.

The next step is to decide ‘HOW’ these things will be achieved. Leicestershire County Council, University Hospitals of Leicester NHS Trust and Leicestershire Partnership NHS Trust will officially sign up to the Carers Charter at the launch event on Monday 4th March.

They will be entering into a partnership with carers and their representatives to work together to decide the best way for these things to be achieved.This partnership will start at the launch event where everyone will be asked to give their ideas on ‘HOW’ each of the seven promises of the Carers Charter can be achieved.The promises are to…·         Recognise and Value Carers·         Recognise Young Carers·         Inform and Advise Carers·         Help and Support Carers·         Involve Carers in Developing Services·         Support Carers In Employment·         Involve carers in Care Planning and Discharge

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